Privacy policy.
CommerceOps values the protection of users' personal information and complies with applicable data protection laws, including the Personal Information Protection Act of the Republic of Korea.
This Privacy Policy applies to services provided through https://commerceops.kr/.
1. Information Collected
(1) Information Provided by Users
The Service does not provide membership or login functionality. Personal information is collected only when users submit inquiries.
- Name
- Email address
- Phone number
- Inquiry content
* The above information may be returned or displayed to the user through the Service or the AI interface as part of the response or consulting results.
(2) Automatically Collected Information
- IP address, visit history, access logs: 1 year from collection
- Browser information, cookies: session end or up to 2 years
(3) Conversational Content / Chat Data
When the Service operates within the ChatGPT platform, the following information may be processed:
- Chat messages and queries: messages and questions input by the user
- Purpose: generating AI responses and providing service functionality
- Storage: We do not permanently store conversational content on our own servers; it is used solely for real-time interaction. However, such data may be processed by the AI platform (OpenAI) according to its own terms and policies.
2. Purpose of Collection
- Responding to inquiries
- Communication related to services
- Service improvement and analytics
- Security and abuse prevention
3. Retention Period
- Inquiry-related data: retained for up to 3 years
- Automatically collected data (IP, logs, etc.): up to 1 year
- Longer retention if required by applicable laws
4. Third-Party Services
| Third Party | Purpose | Data |
|---|---|---|
| Google LLC (Google Analytics) | Website analytics and statistics | IP, cookies, access data |
| OpenAI, L.P. | AI-powered response generation | Chat queries and input text |
5. Outsourcing
The Company does not outsource personal data processing.
6. User Rights
Users may request access, correction, deletion, or suspension of processing. The Company will take appropriate action and notify the result within 30 business days of receiving such a request.
Contact: hwang@chulhee.com
7. Data Destruction
- Electronic records: permanently deleted
- Physical records: shredded or destroyed
8. Cookies
Cookies may be used via Google Analytics. Users can disable cookies in browser settings.
9. Data Protection Officer
- Officer: Cheolhee Hwang
- Email: hwang@chulhee.com
- Address: 477 Wirye Sunhwan-ro, Songpa-gu, Seoul, Republic of Korea
10. Changes
This policy may be updated and changes will be announced on the website.
Effective date — February 6, 2026